The transportation industry is relied on heavily by a lot of businesses. In 2019, logistics and trucking covered 35% of its global market share. Like any other industries, it is also changing with the increasing client demand, digitalization, and new technologies such as delivery apps and websites.

Local businesses usually manage to deliver their own products directly to their customers. However, the case is different with e-commerce stores having international clients. Since hiring in-house employees may cost a lot, they resort to business process outsourcing to fulfil their transportation needs.

Outsource transportation

Outsourcing is also used in transporting goods, whether local or overseas. It is popularised by third-party food delivery services such as Uber Eats, Grubhub, and DoorDash.

Restaurants and fast-food chains use these services as an alternative to having an in-house delivery person to give its customers the flexibility of ordering to a nearest available restaurant any time of the day, without restrictions.

Aside from shipping and handling, companies can also outsource their back-office duties to outsourcing companies.

Customer service

Transport companies can outsource customer service teams to manage bookings and clientele. Inbound customer service focuses on attending to customers needing transport services. Outbound, meanwhile, helps with reaching out to potential customers and generates leads to an increase in the sales of a company.

Virtual assistant

Virtual assistants can handle the logistics part (4PL) or the entire supply chain (5PL) of the company. They can also help with other aspects such as marketing, website development, and graphic design for branding and campaigns.

Bookkeeping

Outsourced bookkeepers, meanwhile, prepare customer invoices and settle bills from suppliers. They are also responsible for compliances such as taxes and requirements for offshore shipping.

Payroll solutions

Having a transport service business means hiring a lot of manpower to keep up with their clients’ demands on deliveries. They can outsource payroll services for their workers to properly manage their salaries and avoid delays and errors on their payslips.

Outsource transportation companies

Businesses outsource to different countries for global shipping services. This helps them reach more customers with ease through taking care of the requirements needed when shipping to a different location.

India and the Philippines are the best outsourcing companies when it comes to this service. They can assure that transportation services will be handled by the experts in managing this. To learn about the companies that can handle transportation services, check out the Top 40 BPO companies guide.

Outsourcing salary comparison chart

All amounts are in U.S. dollars (USD$) per annum

JOBSPHILIPPINESU.S.U.K.AUSTRALIA
Accountant$5,959$67,190$72,923$58,479
Customer Service$3,337$29,717$22,137$35,275
Copy Writer$4,767$56,600$52,088$62,653
Graphic Artist$3,883$46,658$38,668$37,596
HR Manager$9,506$78,007$46,669$66,518
IT Representatives$5,722$61,758$24,741$59,938
Project Manager$21,458$108,000$57,296$86,029
Software Developer$7,221$81,994$39,913$62,653
Software Engineer$8,333$109,087$44,459$62,653
Technical Support$4,638$36,924$35,225$38,232
Team Leaders$7,152$75,823$31,174$45,428
Virtual Assistance$2,285$42,240$39,066$31,797

Average monthly outsourcing costs (USD)

Outsource Accelerator offers you a full range of independent outsourcing advisory and integration services.

Total cost $1,200

Entry-level role

Employee salary $400-$500pm BPO seat fee $500-850pm TOTAL COST $900-$1,350pm
Total cost $1,450

Mid-level role

Employee salary $400-$500pm BPO seat fee $500-850pm TOTAL COST $900-$1,350pm
Total cost $1,700

Technical role

Employee salary $400-$500pm BPO seat fee $500-850pm TOTAL COST $900-$1,350pm
Total cost $2,700

Executive level

Employee salary $400-$500pm BPO seat fee $500-850pm TOTAL COST $900-$1,350pm

Using a BPO supplier vs. agency vs. freelancer vs. Upwork

BPO CompanyAgencyFreelancerUpwork
Best rates
Quality control
Expand and scale
Operational backup
Leadership team
Trading and upskilling
Facilities and offices
HOW WE HELP YOU

Proven outsourcing solutions for your business

Outsource Accelerator offers you a full range of independent outsourcing advisory and integration services. We are not a traditional outsourcing supplier, which is what makes us independent – and unique. Our core products make it easier than ever to explore, integrate and optimize outsourcing in your business.

$6 / hr

FULL-TIME DEDICATED
STAFFING & FACILITIES

Simple pricing structure, all inclusive of the ff.

COMPLETE STAFFING

  • Dedicated full-time staffing
  • Highly qualified & professionalised workforce
  • Recruited specific to job description
  • Excellent English & cultural alignment
  • Vetting, training & onboarding

FULL SALARY, TAXES & BENEFITS

  • Gross basic salary, plus 13th month bonus (compulsory)
  • Government contributions (SSS,etc.) & Health insurance (inc. dependents)

FACILITIES

  • A-grade facilities in prime locations
  • Modern hardware, desk & equipment
  • Fast Internet, utilities & redundancy
  • Serviced office accessible 24x7*

ADMINISTRATION

  • Human resources, +/- recruitment services
  • Administration, corporate tax & compliance
  • IT support, security & redundancy
  • Company events & outings

BEST FOR

  • 1-50 staff (agile, varied roles)
  • Hands-on team management
  • Varying day-to-day deliverables
  • Cost-effective staff augmentation
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$0.5 / hr

BESPOKE ADVISORY EXPERTISE

Compatible with any outsourcing structure, supplier or model

ONGOING OUTSOURCING CONSULTATION & ADVISORY

  • Hands-on optimisation of suppliers, facilities, & strategy
  • Mitigating overall cost by saving on prices, improving terms & outperforming deliverables
  • Structural analysis, design & implementation
  • Operational oversight & management

CALIBRATED ASSISTANCE

  • Variable oversight & assistance
  • Light advisory, to complete solutions
  • From $0.50 to $2.00 ppph

PROVEN OUTSOURCING FRAMEWORK

  • Operational & strategic needs analysis
  • Engaging the right facilities & structure
  • Recruitment, training & skill development
  • Defining deliverables, mapping & metrics
  • Managing operations, inputs, processes & outputs
  • Exponential expansion of business

BEST FOR

  • Small-medium business owners & management
  • Businesses currently outsourcing
  • Businesses about to outsource
  • Avoiding outsourcing pitfalls
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Staffing for any role, any sector

About Outsource Accelerator

Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 4,000 articles, 250+ podcast episodes, and a comprehensive directory with 700+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.

Independent trusted advice and implementation

Outsource Accelerator is the leading outsourcing advisory for the Philippines, as well as offering a full spectrum of brokerage, implementation and co-management services.

Derek Gallimore

Derek Gallimore has been in business 20 years, outsourcing 8+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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