Outsourcing customer service. Made easy.

Save 70% on staff costs whilst driving quality, output & revenues. Guaranteed.

6 reasons to outsource customer service functions

Efficiently cater to customers

Efficiently cater to your customers' needs and demands by outsourcing a professional customer service team. Through outsourcing, you can accommodate the influx of customer inquiries, while delivering the best service possible.

Save up to 70% on labor costs
Maintain high quality service
Build your brand
24/7/365 support
Focus on the big picture

Get 3 free quotes from over 700 verified suppliers

  • 1

    Tell us about the staff you need

    Let us know about your business, requirements, and the team you need and our system will match you with world-leading outsourcing experts.

  • 2

    Get connected to verified experts

    Browse and connect with verified outsourcing experts - without obligation, pressure or risk. Explore the market with ease and convenience.

  • 3

    Get OA guidance & support

    You can rely on Outsource Accelerator’s team, expertise, and resources to ensure you get the best out of your outsourcing.

Customer service professionals for any role, any sector


Telemarketers are phone-based sales representatives that sell your company's products and services. Here are some roles that they perform:

  • — Cold calling
  • — Cross-selling/Upselling
  • — Lead generation
  • — Order processing
Live chat

Customer service providers offer live chat support services through the following apps (and more):

  • — LiveChat
  • — Hubspot
  • — MobileMonkey
  • — Zoho Desk
Inbound services

Inbound customer service provide companies the following offerings:

  • — Answering queries
  • — Handling complaints
  • — Provide product information
  • — Offer solutions
Outbound services

Outbound customer service provide companies the following offerings:

  • — Introduce new products and services
  • — Remind customers of billing due dates
  • — Remind customers of past due accounts
  • — Conduct customer satisfaction surveys

You’re in the right hands

We’re the leading Business Process Outsourcing (BPO) marketplace for businesses across the globe, and aligned with our mission to transform businesses with fully-managed expert solutions, we provide the trusted independent resource for those seeking to know more about their outsourcing options in the Philippines.

750 world-leading companies
1.5m professionals employed
$25bn sector revenues
650k graduates annually

Get independent outsourcing expertise & assistance

Outsource Accelerator is the world’s leading outsourcing marketplace & advisory. Working with OA ensures you get honest offshore staffing advice - without obligation or spam.

It’s simple, quick, safe - and free!

Complete the simple 2-minute quotation form and get:

Some marketing & sales services:
  • — 3 matched & verified outsourcing service providers
  • — A personalised price guide report
  • — Access to a Outsource Accelerator support

It is completely free to use, completely confidential, and free of any obligation.

The outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for offshore staffing services. The OA platform provides the conduit between Philippine outsourcing suppliers and the businesses – clients – across the globe.

Outsource Accelerator is the leading outsourcing advisory for the Philippines, as well as offering a full spectrum of brokerage, incubation and co-management services.

Confidential, transparent, and fair

The process is completely confidential for the you, the client, and transparent and fair for all parties. It is critical for our mission that we remain a trusted intermediary by both the clients and the outsourcing suppliers.

We do not sell nor share your information with any third parties - other than three verified BPO partners with which you have been matched. We do not charge any commissions or make any margins if you proceed with outsourcing.

Get the most out of your money with Outsource Accelerator

Scale your business fast while reducing costs —
the average all-in employment costs in the
Philippines are typically 70% less than its
Western counterparts

Select a role to view salaries
Philippines $7,221
United Kingdom $39,913
Australia $62,653
United States $81,994
Outsourcing salary comparison chart. All amounts are in U.S. dollars per annum

The easiest way to build an offshore team

Top professionals. Highly qualified employees. Fluent English speakers.

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  • Free Independent quote
  • 700+ leading suppliers
  • Unrivalled expertise


OA Business Consultant

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