Call Center – Outsource Accelerator

6 reasons to outsource call center services

Efficiently cater to customers

Efficiently cater to your customers' needs and demands by outsourcing call center services. Through outsourcing, you can accommodate the influx of customer's demands efficiently, while delivering the best service possible.

Maintain high quality service

You don't need to keep your eyes peeled – your outsourced call center can take care of everything. They provide the most productive employees with the expertise to provide the best service to your customers.

Focus on the big picture

Outsourcing your call center process allows you and your core team to concentrate on what matters the most: strategies and activities that directly contribute to generating revenue and boosting growth.

Enjoy customized and flexible solutions

Outsourcing providers offer flexible options that are customized to your call center needs. You're not tied to years-long contracts if you feel like the strategy isn't working for you (which we doubt!).

Provide only the best services

The quality of your call center services can make or break your relationship with your customers. Outsource your call center processes to make sure that you'll only provide world-class services.

Benefit from effortless 24/7 service

Outsourcing a call center helps you provide world-class services to your global customers 24/7. A round-the-clock customer support provider will make you stand out from the tight competition.

Get 3 free quotes from over 3,000 verified suppliers

1
Tell us about the staff you need

Let us know about your business, requirements, and the team you need and our system will match you with world-leading outsourcing experts.
2
Get connected to verified experts

Browse and connect with verified outsourcing experts - without obligation, pressure or risk. Explore the market with ease and convenience.
3
Get OA guidance & support

You can rely on Outsource Accelerator’s team, expertise, and resources to ensure you get the best out of your outsourcing.

Call center services for businesses of ALL sectors

Customer service

Your outsourced call center staff can take care of your business' customer service strategies. Call centers will also offer the following services:

— Technical support
— Order processing
— Helpdesk services
— Data research

VA services

Call center firms eases the company's workload by providing various VA services:

— Data entry
— Appointment setting
— Helpdesk services
— Quality assurance

Lead generation and sales

Call center companies can take care of a company's lead generation efforts and help meet its sales targets through the following services:

— Upselling/cross-selling
— Cold calling
— B2B and B2C lead generation
— Telemarketing

Omni-channel support

Access professional omni-channel contact support agents without sacrificing quality and a chunk of your budget.

Some omni-channel support services:

— Live chat support
— Phone support
— Email support
— Bookings and reservations

You’re in the right hands

Outsource Accelerator is the leading Business Process Outsourcing (BPO) marketplace globally. We are the trusted, independent resource for businesses of all sizes to explore, initiate and embed outsourcing into their operations. Our platform covers all major outsourcing destinations, including the Philippines, India, Colombia, and others.

2.5k world-leading firms

8.7m professionals employed

$250bn global sector revenue

8.5m graduates annually (Phil. & India)

Get independent outsourcing expertise & assistance

Outsource Accelerator is the world’s leading outsourcing marketplace & advisory. OA ensures that you get honest offshore staffing advice - without obligation or spam emails.

It’s simple, quick, safe - and free!

Complete the simple two-minute quotation form and get:

— 3 matched & verified outsourcing service providers
— A personalised price guide report
— Access to reliable Outsource Accelerator support

It is completely free to use, completely confidential, and free of any commitment.

The outsourcing authority

Outsource Accelerator is the leading outsourcing advisory for the Philippines. The OA platform serves as the conduit between Philippine outsourcing suppliers and the businesses – clients – across the globe.

As a leading aggregator marketplace for offshore staffing services, Outsource Accelerator also offers a full spectrum of brokerage, incubation and co-management services.

Confidential, transparent, and fair

The process is completely confidential, fair, and transparent to all parties. It is critical for our mission that we remain a trusted intermediary by both the clients and the outsourcing suppliers.

We do not sell nor share your information with any third parties - other than the three verified BPO partners with which you have been matched. We do not charge any commissions or make any margins if you proceed with outsourcing.

Ensure incredible value - with Outsource Accelerator

Scale your business fast while reducing costs —
the average all-in employment costs
in the
Philippines are typically 70% less than its
Western counterparts

Philippines United Kingdom Australia United States

Software Developer

$7,221

$39,913

$62,653

$81,994

HR Manager

$9,506

$46,669

$66,518

$78,007

Team Leader

$7,152

$31,174

$45,428

$75,823

Accountant

$5,959

$58,479

$67,190

$72,923

Copy Writer

$4,767

$52,088

$56,600

$62,653

Customer Service

$3,337

$22,137

$29,717

$35,275

Virtual Assistance

$2,285

$39,066

$42,240

$31,797

Select a role to view salaries

Philippines $7,221

United Kingdom $39,913

Australia $62,653

United States $81,994

Outsourcing salary comparison chart. All amounts are in U.S. dollars per annum

Top professionals
Highly qualified
Fluent English

The easiest way to build an offshore team

Design and Graphics

Software Development

Payroll

Lead Generation and Sales

Finance & Accounting