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Ubiquity Global Services

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Ubiquity Global Services is an outsourcing company headquartered in New York with sites in the United States, El Salvador, Portugal, Hungary and the Philippines



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Franz Schwarzinger, Co-Founder and Chief Information Officer

Year Founded


Countries of fulfillment




Contact information

+1 212 375 1500

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About Ubiquity Global Services: Review and comparison

Ubiquity Global Services is a Business Process Outsourcing (BPO) partner that provides customer experience management. This outsourcing company has its headquarters in New York with other locations in the United States, as well as, Hungary, El Salvador, Portugal, and the Philippines.

The firm was established in 2012, and the company’s current company size is 1,001 to 5,000 employees. 

Ubiquity Global Services Outsourcing

Ubiquity Global Services provides business process outsourcing services that improve customer relationships. The firm has an effective operation strategy. They recruit, develop, and retain the best talents that offer exceptional customer care services for their employers.

Ubiquity Global Services equip the agents with advanced technology systems to deliver top-of-the-line customer services. The firm provides a lot of benefits that lead to business growth. They have also created a platform that increases employment rates in all the locations they operate.

Ubiquity Global Services’s BPO services and pricings

The firm offers a wide range of services such as: 

Customer experience

  • Customer care
  • Tech support
  • Sales
  • Outbound
  • Loans or collections

Banking operations

  • Fraud mitigation and investigation
  • Disputes and chargebacks
  • Negative balance management
  • Regulatory remediation
  • Manual identity verification
  • Verification services
  • Corporate client/merchant due diligence

Recruitment process outsourcing

  • Offer management
  • Talent sourcing and engagement
  • Strategic talent acquisition consultation
  • Candidate screening and assessment
  • Digital recruiting and social media strategy
  • Program performance tracking and reporting

They also provide back office, business transformation, technology, and work-from-home services. The firm offers its services to different sectors such as fintech, healthcare, retail, and eCommerce.

Ubiquity Global Services’ pricing

The firm’s pricing depends on the clients’ specific business needs. However, Ubiquity Global Services has a cost-effective pricing system that allows its clients to save capital.

How Ubiquity Global Services outshines its competition

Ubiquity Global Services focuses on improving the customer experience for its clients. With the constant development of digital and technology systems, many businesses have placed little importance on building strong relationships with clients.

The firm provides a balanced customer experience management and uses technology and human input to improve customer experience. Ubiquity Global Services is particular about relationship-based Outsourcing. The company supports its client’s goals by improving customer interaction and retention. 

Key executives

Franz Schwarzinger (Co-Founder and Chief Information Officer)

Frank has contributed to building a global cloud-based telephone network and developed technological approaches. He has been the head of the company’s technology and infrastructure since 2012.

Frank has an educational background in Information Technology and Telecommunication. He also has software development, project management, shell scripting, and scrum skills and endorsement.

Ubiquity Global Services reviews and comparisons

Ubiquity Global Services has worked with different clients in different industries and has positive reviews from them. Based on reviews from key executives of businesses the firm has worked with, Ubiquity Global Services is committed to delivering world-class results, is able to anticipate ever-changing needs, and is increasingly flexible.

The firm is also credited for delivering the results of its promise to satisfy the clients’ needs and its highly accessible leadership. 

Ubiquity Global Services’s contact information

Ubiquity Global Services’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 212 375 1500.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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