View all BPO Companies

Sykes Global Services Ltd

Claim company


SYKES is a leading, global digital-marketing and customer-care outsourcer. SYKES provides differentiated, full lifecycle customer-engagement services to Global 2000 companies and their end consumers at key touchpoints.



Public or Private


Seats or staff



$2 to $5 billion (USD)




Domain Authority


Site traffic


OA ranking


Glassdoor rating


CrunchBase ranking




John H. Sykes, Owner

Year Founded


Countries of fulfillment




Contact information

31 20 820 2240

Social media

About Sykes Global Services Ltd: Review and comparison

The global market has opened up like never before. With advanced communications technology, more people can conduct their business from across the world. Global-minded organizations can have the advantage of reaching large numbers of people and integrating various cultural components into their every business dealings. 

Sykes is one of the companies at the forefront of international BPO business. Clients who have worked with both Sykes and other BPO’s appreciate Sykes’ dedication to the client experience and their broad international scope. 

Sykes Global Services Ltd Outsourcing

Sykes was founded in Edinburgh over 20 years ago. Since then, they have grown to embrace innovative ways of helping businesses connect with their customers.  Their high quality BPO services offered by Sykes can help an organization direct their resources toward main operations, knowing that their outsourced services are being handled by experienced professionals.  

By emphasizing each business’ unique vision and brand, Sykes tailors various types of promotional and customer care services. 

Sykes Global Services Ltd’s BPO services and pricings

Sykes offers a wide range of services; clients can choose customer service calls, technical support, digital marketing, sales, and more. Sykes is a well-rounded BPO that understands what companies need to succeed. 

Sykes’ pricing

The pricing for Sykes services depends on what your company needs. The rates are scalable, which is good news for small business owners just starting out. They can use only the services they need as their business grows and thrives. 

Call for a consultation to find out details about specific services and pricing.

How Sykes Global Services Ltd outshines its competition

Sykes Global offers a multichannel delivery of services. This means that they offer a variety of forms of interaction between a client and their customers. These forms of communication are synchronized together to provide an optional result. Clients can choose which components of the multichannel service they want to utilize so that their experience is fully customized. 

Sykes is an international BPO. This means that they understand cultural customs and nuances that can strongly impact your success in gaining and retaining customers across the world.  

Many businesses like to form partnerships with others that have similar moral frameworks and charitable concerns. Sykes stands tall on this front as well. Their company has been involved in many notable efforts to increase environmental sustainability and improve conditions for workers. 

Key executives

Chuck Sykes (President and CEO)

Chuck Sykes became president of Sykes in 2004. Although he graduated from North Carolina State University in 1985 with a degree in Mechanical Engineering, Sykes would go on to be inducted into the Tampa Bay Bussiness Hall of Fame in 2014.

Sykes Global Services Ltd reviews and comparisons

Sykes Global boasts an excellent track record of client satisfaction. In reviews, clients say that Sykes is thorough, innovative, and responsive. They describe situations in which Sykes came through with creative and effective business solutions in a very short time frame. 

Many say that Sykes helped them change the way they did business for the better. In some ways, Sykes can be compared to other large global customer care BPO’s. But Sykes’ cutting-edge ideas have helped them be the recipient of many awards, including BPO of the Year in 2021.

Sykes Global Services Ltd’s contact information

Sykes Global Services Ltd’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 31 20 820 2240.


Sykes Global Services Ltd news, podcast & articles

No news, podcast & articles available for this BPO

Sykes Global Services Ltd videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.