Overview
Headquarters
Wilkes-Barre, Pennsylvania, USA
Public or Private
private
Seats or staff
1-49
Revenue
$10 mil. - $25 mil.
Industries
-
Details
Executive
Matt Narciso, Managing Director and Chief Executive
Year Founded
2009
Countries of fulfillment
Sectors
About Superstaff: Review and comparison
Super Staff is a privately-owned workforce and business process outsourcing company based in the Philippines. This company is a subsidiary of another agency that dates back to the 1930s.
This company works hard to give its clients personalized solutions unmatched by any other BPO agency. Super Staff understands that developing a successful workforce takes time and money, and its goal is to help alleviate the stress of these tasks to help its clients grow and expand into new horizons.
The company’s primary focus is on providing its clients with the highest quality services possible while also providing them with an excellent customer service experience.
There are currently an estimated 201-500 employees working for Super Staff around the globe. These employees are experts in their fields and excel with customer service relationships.
Superstaff Outsourcing
Super Staff’s main headquarters office is in Makati City in the Philippines. The company has office locations all over the globe to service its international customers.
This company provides both onshore and offshore outsourcing services. The onshore headquarters office is in Wilkes-Barre, Pennsylvania in the United States.
This company services clients all across Asia, Europe, and North America. It provides multi-channel support 24/7, no matter what time zone you live in.
Superstaff’s BPO services and pricings
Super Staff works hard to alleviate its clients’ day-to-day stress from mundane tasks and provides outsourced workforce and business process services. Some of the specific services that this company provides include:
- Multilingual support
- Customer service
- Technical support
- Help desk
- Payroll and bookkeeping
- Content writing
- Content moderation
- Data entry
- Virtual assistance
- Programming and development
- Specialty healthcare outsourcing
- Legal process outsourcing
- Data science outsourcing
- Recruitment
- E-commerce outsourcing
Super Staff’s pricing
Super Staff recognizes the importance of saving its clients as much money as possible without sacrificing the quality of services. The company doesn’t offer specific service prices on its website, but you can fill out a contact form to get in touch with a representative to further discuss pricing.
How Superstaff outshines its competition
Super Staff provides a wide variety of top-of-the-line BPO services to clients all around the globe. Unlike companies of similar sizes, this company has employees who are fluent in nearly a dozen different languages, which helps widen the client pool significantly.
Speaking of a wide client pool, this company has clients all around the world. No matter what time zone you live in, Super Staff has an agent available to serve you 24/7, 365 days a year.
Key executives
Matthew Narciso (Managing Director and Chief Executive)
Matthew Narciso has been the managing director at Super Staff since 2019. He has nearly 15 years’ worth of experience in the business world. He graduated from Oral Roberts University with a Bachelor’s degree in American government and politics.
Mark Ang-Angco (Director of Operations)
Mark Ang-Angco is currently the Director of Operations and Training of SuperStaff. According to the firm’s website, Mark “continues to spearhead multiple pioneering campaigns and lines of business” as he specializes in Performance and People Management while driving Employee and Stakeholder satisfaction.
Superstaff reviews and comparisons
Super Staff is a company dedicated to providing high-quality business process outsourcing services to international clients. According to Glassdoor, a large portion of employees approve of the company and would recommend it to a friend seeking employment.
Superstaff’s contact information
Superstaff’s main headquarters is located in:
Wilkes-Barre, Pennsylvania, USA Further, you may virtually reach out the company through the following contact information:
Website https://www.superstaff.com
In addition, you may email them at [email protected] or call +1 (844) 927-8737.
References
https://www.glassdoor.com/Overview/Working-at-SuperStaff-Philippines-EI_IE3059668.11,33.htm
https://www.crunchbase.com/organization/superstaff
Independent
