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Staff Domain

4.5/5 • Glassdoor rating

Overview

Staff Domain is an Australian Business Process Offshoring (BPO) laser focused on supporting small to medium businesses. Our solutions are unique to your business but supported by research-backed methodology into firms that successfully offshore. This proven approach ensures your business will enjoy early productivity from your new offshore staff, fast ROI, and low organizational stress. 

We help clients worldwide achieve cost savings and rapid growth with end-to-end recruitment and operational management. With Staff Domain as your premium offshoring partner, you can be confident you’re on the path to success.

Staff Domain build and nurture high performing offshore teams in Pasig City, Metro Manila, Philippines, and have onshore offices in the United States, Australia, and Hong Kong. Our state-of-the-art facilities exceed the expectations of working professionals. Our technology is on the cutting edge. Perpetual training and support encourage high performance and productivity. And when it comes to open and easy communication – we’re pros. 

We have created a space where smart professionals and businesses can grow together.

What Staff Domain offers its clients

Talent First Mentality
Staff Domain was built for the best. Fast internet speeds, roomy desks, double monitors, latest Dell Business computers, full telephony and system integration with local teams, training and development programs, a positive culture and fantastic employee benefits. Good staff already want to work here.

We source the best people suited to your specific brief. Rigorous interviews and tests ensure the cream rises to the top. We ensure the hired stay happy with employee benefits and ongoing training – driving retention.

Bespoke Growth Plan for Your Business
Your business is unique. We’ll listen to you and find a unique solution to support your business goals. We don’t expect you to have the answers – that’s our job. Staff Domain will guide you on the kind of talent or role that will best fit your needs, based on our experience with the local talent market. We’ll create a growth plan and outline the skills and value offshoring will bring to your business. When you’re happy with it – it’s time to grow!

Open, Regular Communication in a Language You Understand
We don’t mean English. We mean plain English! We’ll keep you abreast of your offshoring journey and team, every step of the way. We provide you with clear guidance helping you to not only find the best talent, but facilitate their induction and embed them into your team. Don’t have a HR department? Don’t worry! We can help you set up your new team for success.

How Staff Domain outshines the competition

Bespoke Growth Pack
Every business is unique, but there’s a formula of offshoring success and we have it. We’ll listen to your business needs and create a custom solution based on our proven methodology for offshoring success. Our bespoke growth pack maps out the best offshoring approach for your business, including roles, current CVs, full pricing, business requirements and more. With an exclusive plan in one hand and significant experience in the other, it’s time to grow!

Research-Backed Methodology
Staff Domain’s onboarding methodology is backed by independent research into firms that successfully offshore to give you the strongest start for success. We take a three-pronged approach focused on establishing strong, long-lasting foundations for your offshoring journey. This spans people management, business processes, and IT set-up and integration.

Talent First Mentality
Staff Domain was built for the best. Our rigorous recruitment process ensures we source the highest quality and most suited talent for your business. With this, comes the best resources and support to help staff perform at their best. Our state-of-the-art facilities are equipped with fast internet, roomy desks, the latest Dell business computers and full telephony and system integration with local teams. We also provide ongoing training and development, and industry-leading employee benefits to gain the loyalty of top talent and support their growth.

Open, Regular Communication
We’ll keep you across your offshoring journey and team, every step of the way. We provide you with clear guidance helping you to not only find the best talent but facilitate their induction and embed them into your team. Don’t have a HR department? Don’t worry! We can help you set up your new team for success.

Staff Domain company structure

Staff Domain is an Australian BPO, founded by two Australian entrepreneurs with extensive experience in building and scaling businesses through offshore outsourcing.

Our outsourced operations are strategically located at the heart of the business district in Pasig City, Metro Manila, Philippines, with onshore offices in Australia, the United States, and Hong Kong.

Our offshore team is comprised of over 100 employees supporting hundreds of businesses primarily across Australia and the US. We service a wide range of industries, including but not limited to accounting, IT, digital marketing, and eCommerce.

Sample highlight service offering of Staff Domain

Our prices are dependent on your need. Book a meeting with one of our Business Development Managers to receive your customized growth plan and pricing.

Headquarters

5830 E 2nd St STE 7000 #2475 Casper WY 82609 United States

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries
  • Advertising & PR
  • Construction Renovation
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Hardware Tech/IT
  • Pharmaceutical
  • Recruiting Staffing
  • Retail
  • Software Tech/IT

Details

Executive

Alpha F., Business Development Manager

Year Founded

2020

Countries of fulfillment
  • Australia
  • Philippines
  • United States
Sectors
  • Admin Support
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Human Resource & Legal
  • Software & Application Development
Contact information

1929 552 44 48

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https://www.staffdomain.com


About Staff Domain: Review and comparison

Staff Domain is a business processing outsourcing company dedicated to enriching Australian businesses. It was founded in 2018 and has seen rapid growth since, each year bringing a larger staff and more innovative ways of outsourcing. Their specialties are e-commerce, accounting, and tech support.

For every client they take on, Staff Domain handpicks a rigorously tested team, trains them, and equips them with the latest technologies before taking on the client’s business outsourcing needs.

Staff Domain Outsourcing

While Staff Domain’s head office resides in Homebush, Australia, the managing director, staff, and the facility is in Pasig City, Metro Manila, Philippines. This facility is state of the art and includes on-site nurses, recreational spaces, training rooms, and more. It is conveniently located near prestigious hotels for any clients looking to visit their team.

By outsourcing to the Philippines, clients can be sure that they can see more growth in their own company for a mere fraction of what they would otherwise pay. Additionally, clients of Staff Domain have the opportunity to talk to and even visit their team in the Philippines.

Staff Domain’s BPO services and pricings

Staff Domain offers a plethora of services. Clients can customize their packages but are always guaranteed eight fabulous services. They are:

  • Talent acquisition
  • Talent management
  • IT and T integration
  • Perpetual access and support
  • Partnership
  • Flexible seat leasing options
  • State of the art facility for your employees
  • Simple, transparent pricing and billing

Staff Domain offers tons of BPO services for accounting, e-commerce, and tech support. They have six different accounting services, six e-commerce services, and five tech support services to suit any business model or need.

Staff Domain’s pricing

Staff Domain does not list any concrete prices on their site as the rate will differ significantly depending on the client’s need. However, on the FAQ page, they mention a $500 upfront advertising fee.

How Staff Domain outshines its competition

Three main pillars solidify Staff Domain as a top-tier BPO:

  • Talent first mentality that ensures they hire only the best, most skillful staff
  • Growth plans that allow them to create a unique client-based solution
  • Consistent communication to keep clients aware of any changes and updates

As a client-based company, they do everything to ensure the client’s vision comes true. Each step, setback, and achievement is conveyed openly and honestly to the client.

Key executives

Justin Pavsic (Co-Founder, Managing Director)

Pavsic gained career experience running e-commerce, property, and importing businesses. In 2018 he changed direction and started Staff Domain with Ben Rajah. Currently, Pavsic lives in the Philippines to work closely with the employees. Pavsic is dedicated to expanding the company while maintaining all current proceedings at the highest level.

Ben Rajah (Co-Founder, CFO)

Rajah has over three decades of experience as a management accountant. He has worked for some of Australia’s top brands and devotes himself entirely to growing Staff Domain. Rajah contributes to all aspects of the company, including the financial side of things, guiding the clients, and generating ideas for the future.

Staff Domain reviews and comparisons

Clients are satisfied with the well-trained staff and constantly improving the scope of the company. While there are very few client reviews at this time, the staff speaks very highly of the company, work experience, and previous clients.

Staff Domain’s contact information

Staff Domain’s main headquarters is located in:

5830 E 2nd St STE 7000 #2475 Casper WY 82609 United States

Further, you may virtually reach out the company through the following contact information:

References

https://www.glassdoor.com/Overview/Working-at-Staff-Domain-EI_IE4475409.11,23.htm

Staff Domain news, podcast & articles

Staff Domain videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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