Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • We provide one-stop outsourcing services and solutions for global, local brands.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1230
    • Seat:

      250-499
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1999
    • Locations:

      1
  • A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #68
    • Seat:

      10000+
    • DA: Domain Authority

      47
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2000
    • Locations:

      9
  • FGC+ is an all-inclusive outsourcing company, headquartered in New York with operations facilities based in the Philippines. We provide a complete outsourcing solution that enables our clients to scale their business while reducing overhead costs by approximately 50%. With the aim of going beyond the usual contact center service, we exist to bring out the untapped potential, creativity and success in people and partnerships. FGC+ is all about igniting the possibilities of growth and success for our clients.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4.5/5

    Rank  #799
    • Seat:

      500-999
    • DA: Domain Authority

      12
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2011
    • Locations:

      1
  • Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.1/5

    Rank  #18
    • Seat:

      10000+
    • DA: Domain Authority

      37
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1995
    • Locations:

      6
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  • USource is a digital outsourcing company delivering back office services and digital staff, at scale and speed, for digital services, operations and digital platforms. A digital world needs digital staff. Let us take your businesses from thinking digital to being digital. We’ve delivered results for hundreds of businesses, both large and small, across a global marketplace – Australia, United States, Canada, United Kingdom and other English speaking countries.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #539
    • Seat:

      100-249
    • DA: Domain Authority

      21
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
  • Sectors
    -
    Glassdoor rating

    3.9/5

    Rank  #276
    • Seat:

      250-499
    • DA: Domain Authority

      25
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2005
    • Locations:

      6
  • Datamatics enables enterprises to combine various relevant Digital Technologies to improve productivity and customer experience to build sustainable competitive advantage.

    Sectors
    • It Services And It Consulting
    Glassdoor rating

    3.4/5

    Rank  #14
    • Seat:

      5000-9999
    • DA: Domain Authority

      45
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      1975
    • Locations:

      19
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.6/5

    Rank  #441
    • Seat:

      50-99
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
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  • At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2305
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • HOPLA offers innovative and transformed remote staffing & services solutions, created out of the modern needs of startups and fast-growing companies, managed by seasoned professionals with decades of experience. We provide end-to-end recruitment, human resource management, operational support, activity and productivity monitoring and reporting, remote infrastructure, and overall account management support to help you scale your team globally at cost-effective rates.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    2.9/5

    Rank  #504
    • Seat:

      250-499
    • DA: Domain Authority

      35
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2016
    • Locations:

      2
  • Welcome to Staffable, your premier partner in Business Process Outsourcing (BPO) services. We specialize in transforming your customer interactions and back-office operations into strategic assets that drive growth, efficiency, and customer loyalty. With our comprehensive suite of services, including Customer Service, Technical Support, and Telemarketing, we're here to provide scalable solutions tailored to meet your unique business needs. Our team of dedicated professionals is committed to excellence, leveraging the latest technologies and best practices to ensure your business not only meets but exceeds customer expectations. Partner with Staffable, where your success is our priority. Let's work together to create exceptional experiences for your customers and set new standards in your industry.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating

    3.7/5

    Rank  #1247
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.6/5

    Rank  #762
    • Seat:

      100-249
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      5
  • Kuubiik is a global consulting company with operations in over 150 countries, headquartered in Singapore. We specialize in outsourcing and project-based solutions for all business functions. Our team consists of professionals from every corner of the globe, including Asia, Europe, and the Americas. Renowned brands like Google, TikTok, AEM, HP, TELUS, MyRepublic, and SGS have placed their trust in our services.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1777
    • Seat:

      1-49
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an award winning, trusted and professional outsourcing provider, helping Australian businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey with us and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #955
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      2
  • A Virtual Assistant from VAssistme gives you the support you need at an affordable price. A Virtual Assistant gives you more time back in your day to focus on growing your business, whether you hire them for two hours per day or full-time.

    Sectors
    • Full Service Bpo
    • Seat Leasing Bpo
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    Rank  #2602
    • Seat:

      1-49
    • DA: Domain Authority

      17
    • Revenue:

      Unknown
    • Founded:

      2018
    • Locations:

      2
  • Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1399
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.4/5

    Rank  #1416
    • Seat:

      1-49
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      2
  • Positioned as a premier outsourced service provider for over a decade, Booth & Partners has cultivated a workforce of over 1,200 professionals delivering tailored solutions to a diverse clientele, ranging from tech startups to unicorns and publicly listed enterprises. Our core services, encompassing Talent Solutions, Managed Solutions, and Workspace Solutions are meticulously designed to meet the specific needs of our partners. What sets us apart is our strategic focus on fostering long-term relationships, driving workforce stability, and enhancing transparency to achieve cost efficiencies for our clients. Guided by our core values, we have cultivated a unique organizational culture that not only attracts and retains top talent but also ensures our clients' success. With a commitment to personalized service, Booth & Partners stands as a trusted outsourced partner dedicated to delivering excellence and contributing to the enduring success of our clients.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.7/5

    Rank  #242
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      3
  • Who are we at SiBS? Simple. We exist to serve YOU. The goals, structure, and offered services of SiBS were created in response to your business’ BPO needs. And they continue to revolve around those needs and grow and innovate in response to them each and every day.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1286
    • Seat:

      250-499
    • DA: Domain Authority

      9
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
  • ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2248
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      -
  • We don’t do generic! Outsourced Staff builds high-performing remote dedicated teams. Our founder, Dominic Procter, began in the Information Technology industry 25 years ago. His time building teams as a software development and IT support business owner, gave him a deep knowledge of what both sides need to do great work. This deep understanding of the tech and digital industries, and our custom-fit recruiting process, is why we can deliver on your requirements every time. We’re not just another outsourcing agency. We’ve been in the trenches. And we know what works. We allow you to scale your business and grow your revenue by deploying highly exceptional remote staff with lower startup and ongoing costs, support, and guidance to gain the most out of your team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1325
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      5
  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.6/5

    Rank  #597
    • Seat:

      1-49
    • DA: Domain Authority

      17
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      4
  • Sectors
    • Business Compliance
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    3.4/5

    Rank  #1127
    • Seat:

      100-249
    • DA: Domain Authority

      5
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      1987
    • Locations:

      2
  • Advatix CXMC stands at the forefront of business processing and customer experience services, with decades of expertise under our belt. Our success mantra revolves around fostering strategic partnerships with our clients. By harmoniously integrating people, cutting-edge technology, and efficient processes, we tailor our services to the unique requirements of each business. With a global presence and a deep understanding of various industries, our specialization lies in serving the transportation and logistics, eCommerce, and retail sectors. We pride ourselves on offering strategic solutions that encompass Logistics operations - such as tracking and tracing of shipments, centralized dispatch - and extensive support roles including customer assistance, back office tasks, and IT help desks. Partner with CXMC and tap into flexible, agile, and innovative outsourcing solutions tailored for today's dynamic business environment.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Output Based
    Glassdoor rating

    3.8/5

    Rank  #719
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
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