Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • MultiplyMii is a market leader in remote staffing. We have a proven record of success in helping businesses from around the globe build their own productive and cost-efficient Filipino teams. MultiplyMii moves past the traditional Virtual Assistant model by attracting the top 5% of the Filipino talent pool. MultiplyMii acts as a dedicated HR & Recruitment arm, helping businesses attract, retain, and upskill their coveted A+ specialists.

    Sectors
    • Admin Support
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    4.9/5

    Rank  #377
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2019
    • Locations:

      1
  • At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2305
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.1/5

    Rank  #18
    • Seat:

      10000+
    • DA: Domain Authority

      37
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1995
    • Locations:

      6
  • Outsourcing done right for small businesses and SMES. Adding offshore staff to your business allows you to scale effectively while reducing your overheads. Whether it's technical support, customer service, software development, sales and marketing or accounts and payroll, our years of experience and expert guidance help ensure you get the best results from outsourcing. We've been building high performing offshore teams since 2008.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #1655
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      4
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  • At Trust The Process we have helped many businesses to be more self-sufficient, benefitting from their three-pronged solution of systemising, automation, and delegation as they offer the following services: OUTSOURCING - Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations and Finance means you can grow your business at a fraction of the cost of local staff. Some of our Outsourcing most common roles are: - General Administration - Appointment Setting for Sales - Social Media Assistant - Telesales - Customer Service Administrator - CRM Manager ONBOARDING CRM PLATFORMS - Generate better leads, convert more deals and provide a world-class customer experience! As your HubSpot solutions and Active Campaign partner, we bring your business to the next level by bringing your entire marketing, sales and service journey into one platform. Discover our unique methodology and learn how to manage your customers' journey in one place. - HubSpot - Active Campaign

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.9/5

    Rank  #1460
    • Seat:

      50-99
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • GetCaller’s goal is to empower small to medium-sized companies to afford call center services and admin tasks, leveling out the playing field by bringing smaller enterprises to the same level as the “big guns.” GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual assistance - all at unheard-of prices in the BPO market. We serve a broad spectrum of businesses across numerous industries. We have been empowering our clients with qualified agents and sophisticated technology since 2008, sparking a unique synergy responsible for lower costs, higher profit margins, and most importantly, better service that boosts satisfaction and creates long-lasting relationships with customers.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #1301
    • Seat:

      1-49
    • DA: Domain Authority

      28
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      5
  • Welcome to Managed Services Partners LLC, a leading professional outsourcing agency that has been serving clients with excellence for over 6 years. As a trusted partner, we understand the critical role that outsourcing plays in today’s business landscape. Our mission is to help companies streamline operations, enhance efficiency, and drive sustainable growth. At Managed Services Partners LLC, we take pride in our extensive experience and expertise in providing a wide range of outsourcing solutions. From IT support and software development to customer service and back-office operations, our dedicated team of professionals is skilled in handling diverse business areas. We leverage technology, talent, and proven methodologies to deliver tailored solutions that meet the unique needs and challenges of our clients. What sets us apart is our unwavering commitment to delivering exceptional results. We prioritize open communication, collaboration, and continuous improvement to ensure seamless integration with our clients’ operations. Our goal is to become a trusted extension of your team, providing innovative solutions that free up your resources and enable you to focus on your core competencies.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #2642
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
  • Infosearch BPO Services is one of the leading Annotation, BPO, Data Management and Call Center services firm based at Chennai, India.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.4/5

    Rank  #288
    • Seat:

      500-999
    • DA: Domain Authority

      28
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2005
    • Locations:

      2
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  • We help businesses of all sizes build and scale their teams remotely. Whether you need one seat or 1000, we’re here to help. Putting your business in our hands promises world-class expertise that drives your business growth and productivity, all for a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #699
    • Seat:

      250-499
    • DA: Domain Authority

      18
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • Remote Staff Trained to Help Grow Your Business Archers Contact Solutions is a unique outsourced services company founded by an experienced business coach. What sets us apart is our singular focus on helping business owners and entrepreneurs grow their businesses. Whether you need help in sales, lead generation, social media marketing, or administration, we’ve got you covered. Contact us today to find out how our specially trained staff can help take your business to the next level.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2496
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      2023
    • Locations:

      2
  • For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services. Experience enterprise level services at affordable pricing!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.8/5

    Rank  #572
    • Seat:

      100-249
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      10
  • BSA Solutions Inc. is your trusted partner, offering talent outsourcing services in the Philippines and Malaysia. Focusing on scaling businesses through strategic talent management, we help you build exceptional offshore teams. As a certified Great Place to Work, we provide access to experienced professionals with diverse skill sets. Our commitment to excellence ensures that you get exceptional results and sustainable growth. With offices in the Philippines (in different provinces - Cebu, Dumaguete, Pampanga) and Malaysia, BSA Solutions Inc. is strategically positioned to meet your outsourcing needs. We offer tailored solutions based on individual business requirements, foster long-lasting partnerships, and go above and beyond to support your success. Visit our website, which showcases case studies of businesses that have achieved remarkable results through our services. These success stories demonstrate BSA Solutions Inc.'s transformative power and invite you to join in that success. By partnering with us, you can unlock your business's full potential, accelerate growth, and access a talented workforce. Our expertise in talent acquisition and retention ensures that you can scale with confidence. To embark on a partnership with us and reshape the future of your business, simply reach out and start the journey towards a legacy of success. BSA Solutions Inc: Your Gateway to Talent Outsourcing Excellence.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Business Compliance
    • See all
    Glassdoor rating

    3.9/5

    Rank  #2235
    • Seat:

      1-49
    • DA: Domain Authority

      15
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • iCXeed is the only true digital-first contact center outsourcer in the market. They're disrupting the Business Process Outsourcing (BPO) industry, by eliminating businesses' needs for traditional customer service and modernizing their client's overall brand experience to unlock customer value and accelerate digital growth. iCXeed is a full-suite business process innovation company designed & driven by a common purpose: to accelerate growth for digitally centric businesses and high-growth start-ups by delivering LESS service and MORE value. Want to challenge the status quo, and delivery true value with a strategic partner - You have to meet iCXeed.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2247
    • Seat:

      1-49
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      1
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.7/5

    Rank  #1047
    • Seat:

      100-249
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating

    4.1/5

    Rank  #287
    • Seat:

      100-249
    • DA: Domain Authority

      38
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2020
    • Locations:

      1
  • The Back Room increases your business capacity by outsourcing accounting, admin, legal, sales and marketing professionals. We bring on skilled, qualified staff who will help you grow your business. Our proven approach is a smart way for firms looking for that extra edge to access professional workforce support.

    Sectors
    • Specialized Bpo Vertical
    Glassdoor rating

    4.8/5

    Rank  #560
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      5
  • We are driven to help our clients become unstoppable. Using global talent and proprietary tech we disrupt the corporate world with creative solutions. Our offices around the world work hands-on with each organization as we transform one company at time.

    Sectors
    -
    Glassdoor rating

    3.5/5

    Rank  #1327
    • Seat:

      500-999
    • DA: Domain Authority

      2
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • Australasian Outsourcing Group is a global outsourcing company dedicated to helping businesses of all sizes enhance operational efficiency and cut costs by matching them with trustworthy, reliable, five-star global talent. We offer a wide range of specialised outsourcing solutions, covering accounting & bookkeeping, customer support, web & graphic design, content creation & copywriting, data management, IT services, digital marketing, data analyst, sales and telemarketing, and more. Our team of professionals combine industry expertise with cutting-edge technology to deliver solutions that exceed our clients' expectations. With a focus on quality, security, and client satisfaction, we are the go-to partner for businesses across diverse sectors. With AOG as your outsourcing partner, you are choosing a reliable ally that will help you unleash your business's full potential while allowing you to focus on your core competencies. Join hands with us, and let's streamline your operations and achieve operational excellence together.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #2640
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • flexhive is a subsidiary of Hudson Group, the largest recruitment company in the APAC region. We specialise in placing high-quality talent with various governments in ANZ and some of the largest companies, including Nike, Woolworths, and The University of Queensland. Our focus is on delivering exceptional service and only providing our clients with the top 5% of talent. To achieve this, we have established a rigorous pre-screening process that includes various assessments and one-way video interviews, followed by an interview with one of our experienced consultants. Our commitment to quality and our proven track record of success make us a trusted partner for companies looking for remote talent that can deliver results

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1755
    • Seat:

      50-99
    • DA: Domain Authority

      56
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2006
    • Locations:

      2
  • We are a business process outsourcing company with simple values and one focus, our team members. We provide world class services through a motivated team of individuals with one goal, our customers'​ satisfaction. With GGA Solutions, People First!(TM).

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #892
    • Seat:

      500-999
    • DA: Domain Authority

      11
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      2
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1385
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      1
  • SLS Solutions a leading call center and manpower solutions firm in Uganda. Our manpower services include specialized executive recruitment and comprehensive HR solutions such as : HR Services Labor Consulting Payroll Management, and Executive Recruitment Services. We cater to both domestic and international clientele providing solutions tailored to meet the needs of small and medium-sized businesses in the region Our services are available in Uganda and across East Africa. We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions. Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #2562
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      2019
    • Locations:

      1
  • SourceOne is one of the leading outsourcing entities in Sri Lanka which is the BPO brand of JFS Holdings, providing its finest services to its clients and currently standing with a stable client base in both Sri Lanka and overseas. SourceOne offers a wide range of comprehensive outsourcing solutions from Virtual Staffing, to Payroll Outsourcing (PEO), to Employer of Record (EOR), to Business Process Management for SMEs and large corporations worldwide. From its founding in 2014, the team has grown into a strong and competitive player in the outsourcing industry with over 100+ employees and counting. We provide outsourcing options to our clients with the motive of assisting them to achieve their targets successfully in a mutually beneficial way. We mainly emphasize building a sturdy business relationship with corporate entities and providing them with an exceptional experience.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    4.1/5

    Rank  #1636
    • Seat:

      50-99
    • DA: Domain Authority

      7
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      1
  • Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1399
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Set Up My Offshore is not just another outsourcing service; it is your pathway to accessing top-tier talent from around the world and optimizing your operations for success. Our commitment to excellence, personalization, and cost-efficiency sets us apart in the industry. What We Offer: 🌏 Global Talent Access: Tap into a vast network of skilled professionals spanning the globe, ensuring you find the precise expertise you need. 💼 Tailored Solutions: We believe that every business is unique. Our team works closely with you to design bespoke offshore solutions that align with your goals and objectives. 💰 Cost Savings: With our exclusive 50% discount on both recruitment fees and seating fees, we make offshore expansion an affordable reality, helping you save significantly. 🚀 Streamlined Setup: Leave the logistics to us. We handle everything from securing office space to setting up IT infrastructure, freeing you to focus on core operations. ⚖️ Compliance Expertise: Navigate international regulations with confidence. Our deep understanding of legal requirements ensures your offshore operations remain fully compliant. 📈 Scalability: Adapt effortlessly to changing business needs. Scale your offshore team up or down as required, maintaining flexibility and agility. 🌟 Proven Success: Join the ranks of satisfied clients who have experienced exceptional results and forged long-lasting partnerships with Set Up My Offshore. 📞 Customer-Centric Support: We are here for you every step of the way, providing ongoing support to ensure your offshore operations run smoothly and efficiently. 💡 Cutting-Edge Technology: Stay ahead with access to the latest technology trends and tools, enhancing the productivity and efficiency of your offshore teams. 💎 Transparency: No hidden costs or surprises. We believe in open communication, so you can plan your budget with confidence. The Next Step: We invite you to explore the boundless possibilities that Set Up My Offshore can bring to your business. Let's schedule a call to discuss how our unique services can align with your goals and drive your success. Your journey to global expansion and cost-effective talent acquisition starts here. Don't miss out on this transformative opportunity. Together, we can unlock your business's full potential on a global scale.

    Sectors
    • Admin Support
    • Engineering Architecture
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank  #1943
    • Seat:

      1-49
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
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