Outsourcing in utilities & energy

Save up to 70% on staffing cost whilst driving innovation and growth

Your one-stop shop for utilities & energy outsourcing advice.  We cover:

  • Energy outsourcing
  • Energy offshore services
  • Manpower outsourcing services
  • Electrical design outsourcing
  • Hvac outsource
  • Offshore energy
  • Oil and gas accounting
  • Outsource electrical
  • Outsource electrical & instrumentation
  • Outsource electrical staffing
  • Outsource electrician
  • Outsourcing electrical engineering

Outsourcing for the utilities & energy sector

Because the utilities & energy sector is an evolving industry, companies need to overcome various challenges to achieve their potential. However, with the pressure on price cuts and higher fuel costs, they must compete with other utility companies. Furthermore, they need to deal with social and political influences on security and environmental concerns. These companies must focus on the integration of distribution, production, and customer service.

But, because of the rapid changes in the industry, they are now focusing on one aspect of the business to be competitive and remain ahead of the pack. Outsourcing for public utilities helps them to focus on their core competencies, while relying on an experienced company to provide quality customer service.

At present, the customer is more powerful than the service provider. Since public utility companies are offering the same product, they compete with each other by providing superior customer service. Also, as they need to increase revenues without increasing prices, they tend to improve operational efficiency by outsourcing some of their operations to enhance customer service and bring in higher productivity.

Outsourcing advantages for utility & energy firms

Public utility firms outsource because they need temporary workers for research and development, sales, and other short-lived projects. Outsourcing offers access to specialized experience and expertise and reduces costs, allowing the business to focus on its core activities and accelerate the development schedules.

Instead of having full-time employees, outsourcing provides a workforce during peak demands. Also, it prevents any disruption in the business process due to the continuous layoff and hires cycles. Read more…

Types of utility & energy firms that should outsource

Any public utility firm can outsource its billing and other customer-related information systems. Also, many public utility firms outsource their meter reading activities to companies that have the infrastructure and product. They hire companies to develop their IT requirements. They also outsource some business activities like research and development and contract management. Most public utility companies outsource their demands to increase their product and service offerings, improve customer service, and reduce costs. Read more…

Best utility & energy jobs to outsource

Outsourcing billing means that a company will design, handle, and process the billing data of each customer in the utility company database. Then, it also takes care of mailing or delivering the printed bill. Most customers prefer to receive the bill through email. They also want the option to pay it online. Public utilities can outsource this service to a legitimate company with the necessary infrastructure. These can also outsource customer service and correspondence automation. Read more…

Utility & energy outsourced roles salary comparison

We have prepared a salary comparison table that shows the average salary per annum of the top outsourced public utilities jobs and roles. It indicates the price comparison between four different countries, namely the Philippines, the United States, Australia, and the United Kingdom. You can clearly see how cost-effective outsourcing in the Philippines is as compared to hiring employees from the three other locations. All amounts are in U.S. dollars (USD$) per hour and the estimate is based on a 40-hour work week in a 52-week year. Read more…

Outsourcing companies specialising in utility & energy

We highlight some outsourcing companies in the Philippines that specialize in providing services for businesses in the public utilities sector. These companies have a proven track record of providing public utilities clients with services ranging from virtual assistance, customer service, bookkeeping and even lead generation. They already have the systems and processes in place to be able to adapt to your business needs. You can check each of their company page within our BPO directory to find out more about their services and company information. Read more…

Success stories in utility & energy outsourcing

The quality of product or service a company provides is best authenticated by the commendations of its happy and satisfied customers. You know that a business is doing great because of the validation it receives from its loyal clients. The same is true when it comes to public utilities outsourcing. We have listed some success stories from clients who are in the public utilities business that has outsourced and experienced first-hand how outsourcing drastically improved the way they do business, some of them even sent a video recording as a testimonial! Read more…

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14 outsourced utilites & energy roles & candidates

Outsourcing gives you access to a wide range of qualified and highly motivated resources, at a fraction of the cost.  Here are 14 great examples!

The 6 key benefits of utilities & energy outsourcing

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6 utilities & energy outsourcing success stories

Average monthly outsourcing costs (USD)

Here’s a guide to the typical ‘all-in’ costs of outsourcing roles.

These figures represent a good cross section of roles, and include the office space and hardware, recruitment and HR, employee salary, taxes and benefits, plus oversight and account management.

Entry-level role

Employee salary:
$400-$500pm

BPO seat fee:
$500-850pm

TOTAL COST:
$900-$1,350pm

Mid-level role

Employee salary:
$700-$800pm

BPO seat fee:
$500-850pm

TOTAL COST:
$1200-$1,650pm

Technical role

Employee salary:
$950-$1,200pm

BPO seat fee:
$500-850pm

TOTAL COST:
$1,450-$2,250pm

Executive level

Employee salary:
$1,800-$2,200pm

BPO seat fee:
$500-850pm

TOTAL COST:
$2,300-$3,050pm

Utilities & energy outsourcing salary comparison chart

All amounts are in U.S. dollars (USD$) per annum

  • JOBS
  • Accountant
  • Customer Service
  • Copy Writer
  • Graphic Artist
  • HR Manager
  • IT Representatives
  • Project Manager
  • Software Developer
  • Software Engineer
  • Technical Support
  • Team Leaders
  • Virtual Assistance
  • PHILIPPINES
  • $5,959
  • $3,337
  • $4,767
  • $3,883
  • $9,506
  • $5,722
  • $21,458
  • $7,221
  • $8,333
  • $4,638
  • $7,152
  • $2,285
  • U.S.
  • $67,190
  • $29,717
  • $56,600
  • $46,658
  • $78,007
  • $61,758
  • $108,000
  • $81,994
  • $109,087
  • $36,924
  • $75,823
  • $42,240
  • U.K.
  • $72,923
  • $22,137
  • $52,088
  • $38,668
  • $46,669
  • $24,741
  • $57,296
  • $39,913
  • $44,459
  • $35,225
  • $31,174
  • $39,066
  • AUSTRALIA
  • $58,479
  • $35,275
  • $62,653
  • $37,596
  • $66,518
  • $59,938
  • $86,029
  • $62,653
  • $62,653
  • $38,232
  • $45,428
  • $31,797

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Example utilities & energy outsourcing suppliers

Below are some of the verified outsourcing service providers that specialized in real estate. Outsource Accelerator can give you the best rates possible for your outsourcing needs.

Intelegencia started its operations in March 2009 with just one team member inspired by the…

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Executive Boutique LLC is a US-owned and managed company. It was founded by experienced business…

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SOURCE PARTNER

From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the…

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24/7 is a Business Process Outsourcing and an Inbound and Outbound Call Center provider in…

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SOURCE PARTNER

Hammerjack has been building businesses in the Philippines for more than 10 years. With state-of-the-art…

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3 podcast

Intelegencia started its operations in March 2009 with just one team member inspired by the…

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3 podcast

Recommended articles for utilities & energy outsourcing

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12 reasons why you should outsource to the Philippines

Hiring in-house vs. outsourcing

  •  
  • Salary & benefits
  • Hiring & training cost
  • Facilities and equipment
  • On-boarding and support
  • Quality control
  • Legal compliance
  • In-house
  • Expensive
  • Need recruiter/HR
  • Depreciating assets
  • Need manager
  • Time consuming
  • Can get expensive
  • Outsourced
  • Up to 70% cheaper
  • Provided by BPO company
  • Conducive workplace
  • Specialised trainers provided
  • Quality checks all throughout
  • Managed by BPO company

Using a BPO supplier vs. agency vs. freelancer vs. Upwork

  •  
  • Best rates
  • Quality control
  • Expand and scale
  • Operational backup
  • Leadership team
  • Trading and upskilling
  • Facilities and offices
  • BPO Company
  • Agency
  • -
  • -
  • -
  • -
  • -
  • -
  • Freelancer
  • -
  • -
  • Upwork
  • -
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MARKET-LEADING OUTSOURCING SERVICES

How we can help enhance your real estate business with outsourcing

FULL-TIME DEDICATED
STAFFING & FACILITIES

from $6 /hr
ALL-IN COST*
  • Simple pricing structure, all inclusive of the ff.
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  • Gross basic salary, plus 13th month bonus (compulsory)
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SOLUTIONS

from $9 /hr
ALL-IN COST*
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Meet outsourcing experts and see inside BPOs

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

Connect with outsourcing experts

Outsource Accelerator knows a lot about outsourcing, but our real strength lies in our ability to bring together all the outsourcing sector’s experts into one room.

Our understanding of the Philippine outsourcing industry, and our connections to the BPOs and their owners and leaders, is unrivalled.

The Activation Consultation gets you direct access to these industry leaders and experts – it includes 12+ expert interviews, and can connect you to them direct.

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The Activation Consultation gives you first-hand experiences and first-hand knowledge.  The consultation provides virtual BPO tours, to give you a real, behind-the-scenes experience of Manila’s BPO scene.

There is a lot of uncertainty surrounding outsourcing centers and staffing conditions. Some are concerned that staff are underpaid, and even treated unethically.

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Testimonials: outsourcing works!

Hear from business owners across the globe who use and benefit from outsourcing.

  • 99.99% applicability: Outsourcing can applied to almost any business in almost any business sector
  • Transformative: Outsourcing is possibly the most transformative business tool available today
  • Save 70% on staffing costs: You can save as much as 70% on staffing costs, enabling your company to flourish
  • Drive innovation & growth: Access to cheaper more abundant resources allows your company to drive innovation and growth

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About Outsource Accelerator

Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 4,000 articles, 250+ podcast episodes, and a comprehensive directory with 700+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.

Independent trusted advice and implementation

Outsource Accelerator is the leading outsourcing advisory for the Philippines, as well as offering a full spectrum of brokerage, implementation and co-management services.

Derek Gallimore

Derek Gallimore has been in business 20 years, outsourcing 8+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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